Average Score (256 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

256 Ratings

4.7 Average

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  • Lorronishae E.09-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Abe assisted me with a valve that needed replacement on my 2020 Jetta after my CEL turned on. He was very helpful and thoroughly communicative throughout the process.

  • Cherry R.09-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Excellent Service

  • Cara J.09-29-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    Valentin is very knowledgeable and always has good insight and is helpful in troubleshooting. I trust his recommendations for what needs to get done because I know he's not trying to upsell me.

  • Andy C.09-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Great service

  • Rambod B.09-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    They always very responsive and dont let customers wait for long time and service representatives are very polite and helpful

  • Jose V.09-27-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Great service and comunication

  • Devin G.09-24-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Bea and Will are the best, only place I will ever service my car

  • Liliana C.09-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Valentin was very helpful, greeted me right way. Answered all my questions and explained everything with clarity.

  • Ray E.09-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Brian K.09-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025