Average Score (248 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

248 Ratings

4.7 Average

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  • James L.04-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kimberly B.04-21-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

    Will, my technician and staff are always friendly and helpful.

  • Sergio R.04-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Mike S.04-18-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Everything went quick, well, I was informed along the way.

  • Maurice M.04-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Jim G.04-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Matt M.04-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    I previously attempted to get service done and left without even dropping g off my vehicle. I was told I had an appointment but when I showed up was told my ID4 would take longer than 1 day and there were no loaner vehicles available. I left without service. The recent service was communicated well, a loaner vehicle was available, and they had my ID4 for three days in order to handle all the recalls. The service department was great and the communication was professional.

  • Alan R.04-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jose M C.04-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Chad A.04-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2022