TYPE:ServiceMODEL:PassatYEAR:2018
The price of the service was not very transparent. I ended up getting a “should be about this much” type of quote for something gas simple as an oil change.
Average Score (248 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2022
Quick, efficient, and although they didn’t have a loaner car, they did provide me with shuttle service
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2020
Great and friendly customer service. Easy scheduling for all services.
TYPE:SalesMODEL:AtlasYEAR:2024
I was pleased with the purchase process based on my first email inquiry. Sami did an awesome job communicating and giving me a fair out-the-door price before I ever walked in the door for a test drive.
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Great service experience. Will was easy to work with.
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
William is a great service rep. He does everything he can to keep me updated and has a appreciation for my GLI. He did a great job handling my Gieco claim. Always a great experience at Auto Nation VW Carlsbad.
TYPE:ServiceMODEL:AtlasYEAR:2019
I had the pleasure of having my brakes changed this past week and Valentin helped ensure my experience was great. He was very informative and easy going about the process. I really appreciated his upfront explanations and cost breakdowns. His co-worker Bertha really helped get the communication going to facilitate the planned repairs. Thank you VW Service Team!
TYPE:ServiceMODEL:JettaYEAR:2020