TYPE:ServiceMODEL:ID.4YEAR:2023
Average Score (248 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2021
William is an asset to your Service Center. He listens and explains the process of vehicle repairs. Very caring and professional. I drive from San Pedro by passing other VW because of the service received in Carlsbad.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
The service department really took care of my vehicle and me
TYPE:ServiceMODEL:AtlasYEAR:2018
Always treated with kindness and “part of the gang” Amazing customer service
TYPE:ServiceMODEL:ID.4YEAR:2023
Everything was awesome
TYPE:SalesMODEL:TiguanYEAR:2024
I leased a Tiguan during the no down sign then drive so no real surprises when the price was discussed. I find in my business as well as most others, if you think long term and treat the customer with professional courtesy, there is no reason for him or her to go elsewhere in the future, and you get referrals.
TYPE:ServiceMODEL:ID.4YEAR:2022
TYPE:ServiceMODEL:ID.4YEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2023
William Did grate he even let me know I can get my rear brakes replaced while it’s under warranty give him a 100,000k raise before he leaves you to work for Ferrari
TYPE:ServiceMODEL:JettaYEAR:2020
Appointment went smoothly, staff were friendly and helpful.