Average Score (248 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

248 Ratings

4.7 Average

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  • Niloufar S.11-18-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service department is a scam. They lie and tell you maintenance was done when it wasn’t.

  • Angeles C.11-17-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Daniel C.11-15-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    They provided me with a ride to my home while my car was being worked on. They also gave me a discount on scheduled maintenance for Veterans Day. The entire Maintenance team at Volkswagen Carlsbad Autonation are always really helpful and courteous. Love coming here, Thanks.

  • Julian N.11-14-2024

    TYPE:SalesMODEL:TiguanYEAR:2023

  • Joseph M.11-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Great service from everyone.

  • Marcus C.11-11-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Susan R.11-11-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    William helped me a lot

  • Enzo G.11-08-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Val and Billy were and are absolutely amazing, never have I had a GM so involved in the process.

  • Amanda W.11-08-2024

    TYPE:SalesMODEL:TaosYEAR:2023

    Everyone was so great!! They really made buying my first car so easy and stress free!

  • Bonnie T.11-08-2024

    TYPE:ServiceMODEL:JettaYEAR:2020