Average Score (249 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

249 Ratings

4.7 Average

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  • John N.07-31-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Danny M.07-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Have had good experiences with the service dept and Abe has been great

  • Jessica C.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Will(advisor) and the techs take great care of my car! I don’t go anywhere else!

  • Tom L.07-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Douglas P.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Lee Williamson!

  • Carson S.07-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Everyone is very friendly and accommodating, only reason it isn’t a 5 is because I had to take my car back in and the first time I wasn’t prepared to leave my car for 5 days.

  • Karim M.07-24-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Harrison E.07-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    William was transparent with me from the start. He was very accommodating to my needs, and despite some hiccups and delays, was able to ensure I could still go to work.

  • Russell L.07-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Alison B.07-21-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019